State of mind might seem like a ‘soft issue’, but part of the sales leader’s role is to motivate the team and keep them upbeat, positive and focused

It hurts to be beautiful, according to the age-old cliché. Yeah, right. We live in a culture consumed by image. The plastic surgery industry promotes superficial notions of

Political skill is the ability to understand others at work and to use that knowledge to influence others to act in ways that enhance one’s personal or organisational

In the last 12 months, only one out of every 20 sales people have spent R200 or more on their own improvement! Incredible. Let me repeat it to

Now that the worst of the recession is behind us, it’s time to think about actually growing the business again.  And that means investing in the improvement of

In most organisations, sales managers are the essential bridge between the company's sales goals and the realisation of those goals. The gritty day-to-day interactions between the sales people

One of the most debilitating myths about the sales profession is this: Salespeople can learn on their own, on the job, and eventually become good at their jobs.

Selling in today's economy is tough. And, it's likely going to get a lot tougher in the upcoming months. That's not news that we want to

When I hung up the phone, I was in a state of shock. I'd just agreed to do something that was vital to my business growth, yet